First Step Recovery Centers provides person-centered treatment and recovery services for substance use disorder, primarily helping low-income and/or justice-involved individuals build a successful path to wellness and recovery, funded by private grants and federal, state, and local government contracts. We are doing a major upgrade of our operating system, storage, communications, and telephone system. The goal is to improve efficiency and effectiveness of communications, records storage and access, which will enable us to enhance services provided to our clients, as well as improve business function.