Careers | The Community Foundation of Greater Memphis

Careers Careers

The Community Foundation of Greater Memphis is hiring! We seek:

  • Donor Operations Manager

  • Director of Professional Advisor Development

The Community Foundation of Greater Memphis has been working to strengthen our community through philanthropy since 1969. The Community Foundation is a place where generous people from diverse backgrounds come together to make our community a better place. Collectively, they have created the largest grantmaker—public or private—in the Memphis area. We fulfill our mission by:

  • Developing and managing charitable funds and endowments, offering the highest level of service and expertise to individuals, families, and institutional donors and their successors;
  • Actively addressing the needs of the community by examining community issues, securing and distributing resources, advocating for positive change, and convening meetings and conversation which encourage donors and the community to respond; and
  • Encouraging philanthropy and the growth of charitable resources among individuals, families, businesses, and community institutions.

The Community Foundation has many audiences—donors, professional advisors, nonprofits, students seeking scholarships, and the public in general. 

Donor Operations Manager Position Summary

The Donor Operations Manager is a member of the Donor Services team of the Community Foundation. The Donor Operations Manager also interfaces with the Finance and Executive teams on a daily basis. This is a new position created to enhance the effectiveness of the Donor Services team. The ideal candidate will also have the opportunity to develop new operating procedures to further the success of the organization as a whole. This position is responsible for:

  • Evaluating the workflow of the Donor Services team and creating processes, procedures, and benchmarks to more effectively and accurately manage that flow;
  • Overseeing the management of organizational data and integrity, ensuring it meets standards for audit and internal data needs;
  • Developing benchmark reports and processes to continuously monitor and refine data quality and integrity;
  • Working closely with the Community Foundation’s software vendors to enhance the customer relationship management (CRM) functionality to support and enhance donor stewardship efforts;
  • Developing management reports to accurately report on the operations of the Donor Services team;
  • Providing internal data analysis to support donor engagement and to identify trends related to donors and grantmaking;
  • Serving as the liaison to the Finance team to improve the workflow between teams;
  • Ensuring the maintenance of appropriate records as they relate to fund management;
  • Providing coverage and back up for other administrative and operational tasks, donor development, and grants administration as needed;
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in a relevant field and/or equivalent years of experience;
  • Experience working within an online, donor-focused database a plus, but not required;
  • Proficient computer skills – in particular, knowledge of Microsoft Office and database management – and a willingness to learn new software programs;
  • Ability to communicate successfully both in person, on the telephone, and in writing;
  • Ability to prioritize work, meet deadlines, and produce quality results.

A successful candidate will demonstrate:

  • An acute attention to detail, commitment to accuracy, and ability to follow, execute on, and refine operational processes;
  • Willingness to problem-solve both individually and within the team;
  • The initiative and responsibility necessary to manage a variety of projects simultaneously;
  • Organizational skills, self-motivation, and flexibility in changing circumstances;
  • Integrity, judgment, and discretion in working with confidential information;
  • Demonstrated interest in philanthropy and in serving community needs.

Additional Requirements

This position requires the candidate to work between 6-10 evenings a year at various events.

Salary

$65,000-$75,000 plus benefits including paid time off, parental leave, and six work-from-home days per quarter.

Reports to: Director of Donor Services

This position does not have any direct reports.

Women and people of color are encouraged to apply. The Community Foundation of Greater Memphis follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, pregnancy, veteran status, military obligations, and marital status.

Résumé and cover letter should be submitted, and will only be accepted, via our online application portal. Click here to apply.

 

Director of Professional Advisor Development Position Summary

Under the direction of the Director of Development, the Director of Professional Advisor Development will work with professional advisors—including financial advisors, wealth planners/managers, attorneys, family offices, CPAs, tax professionals, insurance professionals and other trusted advisors—to ensure current and prospective donors can achieve their philanthropic goals through the Community Foundation. This position is responsible for:

  • Overseeing the stewardship of existing—as well as creating new relationships—with professional advisors across the Mid-South;
  • Developing content designed to build and maintain a strong referral network from professional advisors;
  • Developing, along with the Director of Development, a planned giving program designed to enhance the work of the Community Foundation and provide an additional service to professional advisor partners;
  • Designing and facilitating events for professional advisors, including continuing education events developed with other local partners;
  • Facilitating Lunch and Learns with professional advisors to educate them on the services the Community Foundation offers their clients;
  • Maintaining and monitoring the tax and regulatory environment that may impact estate planning and  tax law  as they relate to community foundations and/or charitable giving;
  • Promoting the Community Foundation’s Navigator Society, and working to recruit new members;
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree and/or at least 5 years related work experience,
  • Direct experience in one or more related fields, and/or a degree or designation such as JD, CPA, CFP, CLU, ChFC, or CAP a plus;
  • Knowledge of investments, gift planning, and charitable giving vehicles a plus;
  • A track record of building relationships and closing significant philanthropic gifts or a comparable business development/sales record;
  • Proficient computer skills—in particular, knowledge of Microsoft Office and database management—and a willingness to learn new software programs;
  • Ability to communicate successfully with donors, both in person, on the telephone, and in writing;
  • Ability to prioritize work, meet deadlines, and produce quality results.

A successful candidate will demonstrate:

  • Willingness to build rapport with people especially through email, over the phone, in group settings, and in one-on-one meetings;
  • Ability to work autonomously, with a flexible workday schedule. Attendance is expected at various early morning and evening Community Foundation events and professional organization meetings;
  • Willingness to problem-solve both individually and within the team;
  • Ability to take a proactive role in team efforts, promote cooperation and collaboration between team members, and encourage open communication across teams;
  • The initiative and responsibility necessary to manage a variety of projects simultaneously;
  • Organizational skills, self-motivation, and flexibility in changing circumstances;
  • Integrity, judgment, and discretion in working with confidential information;
  • Demonstrated interest in philanthropy and in serving community needs.

Salary

Competitive, plus benefits including paid time off and parental leave.

Reports to: Director of Development

Click here to apply.

Women and people of color are encouraged to apply. The Community Foundation of Greater Memphis follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, pregnancy, veteran status, military obligations, and marital status.

 

The links below provide job listings from other nonprofits in the Memphis area.